Frequently Asked Questions
Everything you need to know about your Wander Prints journey.
How long will it take to receive my order?
Most orders are processed within 3-5 business days. Shipping times vary by location, typically taking 7-14 business days for standard delivery.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress.
What is your return policy for personalized items?
Because our products are custom-made to order, we generally do not accept returns unless the item arrives damaged or with a manufacturing defect.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
Can I change my shipping address after placing an order?
Address changes can only be made within 12 hours of placing your order. Please contact our support team immediately if you notice an error.
Are the materials used eco-friendly?
We strive to use sustainable materials whenever possible, including high-quality recycled paper for prints and non-toxic inks for all our custom apparel.